Before sending an email if you want to verify whether you are sending emails in Rich text format or not check for below settings:įor Outlook 2007 and previous version users: The common reason for above kind of situation is when you are sending mail in RTF-format the message is not properly converting into plain text or HTML format. I don’t have any idea about why this is happening? If anyone knows about it, then reply here…….” The recipient receiving emails without attachment and sometimes attachment is getting renamed with winmail.dat. When they open mail the attachments are invisible to them. But these days they are facing a new issue like they are unable to see the attachments in Outlook. The customers with whom I am dealing are using Outlook 20. “Hi!! Someone help me to solve this strange issue.
